Privacy Policy

Your privacy is important to us. This Privacy Policy outlines the types of information that Mera OTP (available at https://www.meraotp.com) collects and how we use, protect, and disclose this information. By using our platform, you agree to the terms of this Privacy Policy.

1. Information We Collect

When you use Mera OTP, we may collect the following types of information:

• Personal Information: This includes details such as your name, email address, and phone number, which may be required when you sign up or communicate with us.
• Usage Data: We collect data about how you interact with our platform, such as IP addresses, browser type, pages visited, and time spent on our site.
• Third-Party Data: If you use third-party services (e.g., Twilio) through our platform, we may collect data from these services, such as delivery status of OTPs or voice calls.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and improve our OTP and voice call services.
• To communicate with you regarding your account, support requests, and updates.
• To monitor and analyze usage trends and improve the user experience.
• To ensure compliance with legal obligations, such as fraud detection and prevention.
• To personalize your experience and provide targeted offers and promotions, where applicable.

3. Sharing of Information

We do not share, sell, or rent your personal information to third parties except in the following situations:

• Third-Party Service Providers: We share information with third-party providers (e.g., Twilio) to deliver the OTP and voice call services you request. These providers have access only to the information necessary to perform their services and are bound by confidentiality agreements.
• Legal Requirements: We may disclose your information if required to do so by law or if we believe such action is necessary to comply with legal obligations, protect our rights, or ensure the safety of our users.
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred to the new owner.

4. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, misuse, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee its absolute security. If you believe your data has been compromised, please contact us immediately.

5. Cookies and Tracking Technologies

Mera OTP uses cookies and similar tracking technologies to enhance your experience and gather information about usage patterns. You can manage your cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our platform.

6. Your Data Rights

Depending on your location, you may have the following rights concerning your personal data:

• The right to access, correct, or delete your personal information.
• The right to object to the processing of your data.
• The right to withdraw consent where consent is required for data processing.

To exercise any of these rights, please contact us at [email protected].

7. Data Retention

We retain your personal information only for as long as necessary to provide our services and fulfill the purposes outlined in this policy. We may also retain data to comply with legal obligations or resolve disputes.

8. Third-Party Links

Our platform may contain links to third-party websites or services. Mera OTP is not responsible for the privacy practices or the content of these third-party sites. We encourage you to review the privacy policies of any third-party services you interact with.

9. Children's Privacy

Mera OTP is not directed at children under the age of 18, and we do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us, and we will take steps to delete such data.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on this page. Your continued use of the platform after such changes constitutes your acceptance of the updated policy.

11. Contact Us